Solving Simple MFP Problems

defeated woman, printer

Your MFP was designed for greatness. However, you might not feel that way if you start to notice little problems with your prints and copies--because, after all, you want to keep up that professional appearance. Not to worry: here are painless solutions to some common problems.

Working With Your MFP

Multifunction printers aren't perfect. They need your help to be able to function properly and create fast, high-quality documents that reflect your company's attention to detail. Luckily, if you want to work with your MFP instead of against it, there's only one thing you need to do: a little quick homework!

Solving paper jams:

Paper jams are a pretty common occurrence, but they're not hard to fix. Since they are generally caused by improper loading or incorrect paper size, all it takes is manually removing the jammed paper and reloading it in a way that keeps your MFP happy and healthy.

Solving "too dark" or "too light" copies:

We've all gone to make a copy only to find that the document comes out so pale that it's almost unreadable. There are two possibilities behind this issue: first, the density controls on your MFP might have accidentally been changed, in which case it's an easy fix; and second, you could be looking at a drum or toner issue, which might require replacement.

Solving spotted pages:

If your prints or copies look like they've got freckles, then there might be a smudge on the copy mirror or glass, or you might need to replace the drum. The difference is that smudges cause spots in the same place every time, while drum problems cause randomized spot patterns.

Solving wrinkled pages:

Wrinkled pages are caused by damaged or worn-out exit rollers, worn-out paper trays, and moisture. In this case, it's best to contact a technician to identify whether your rollers need fixing.

Remember, an MFP is only as strong as your knowledge. If you're looking for tips or printer help, contact us today!